Shipping policy
Shipping Policy
Processing Times
We hustle hard to get your orders out the door! Orders typically ship within 3-5 business days (excluding weekends and holidays). Custom and made-to-order items may take 7-14 business days—good things take time, y’all!
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and order weight. We offer the following options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (for those who need it yesterday)
Shipping times are estimated, not guaranteed—once it leaves our hands, it’s up to the carrier!
International Shipping
Yes, we ship worldwide! 🌎 International orders may take 7-21 business days to arrive, depending on location and customs processing times. Buyer is responsible for any customs fees, duties, or taxes.
Lost, Stolen, or Delayed Packages
Once your package leaves our shop, it’s in the hands of the postal gods (aka USPS, UPS, or FedEx). If your order is marked as delivered but you can’t find it:
✔️ Check with neighbors or around your property
✔️ Wait a day—sometimes carriers scan early
✔️ Contact your local post office for more info
We are not responsible for lost, stolen, or delayed packages, but we’ll do our best to help you track it down!
Address Issues
Double-check your shipping address at checkout! If you enter the wrong address and the package is returned, you’ll be responsible for reshipping fees.
Order Tracking
You’ll get a tracking number as soon as your order ships. Keep an eye on it like a hawk, and if anything seems off, give it a few days before panicking.
Need Help?
Shoot us an email at thesterlinggypsyky@gmail.com We got your back!
