Shipping policy
Shipping Policy
Processing Times
We hustle hard to get your orders out the door! Orders typically ship withinΒ 3-5 business daysΒ (excluding weekends and holidays). Custom and made-to-order items may takeΒ 7-14 business daysβgood things take time, yβall!
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and order weight. We offer the following options:
- Standard Shipping:Β 5-7 business days
- Expedited Shipping:Β 2-3 business days
- Overnight Shipping:Β 1 business day (for those who need itΒ yesterday)
Shipping times are estimated, not guaranteedβonce it leaves our hands, itβs up to the carrier!
International Shipping
Yes, we ship worldwide! π International orders may takeΒ 7-21 business daysΒ to arrive, depending on location and customs processing times. Buyer is responsible for any customs fees, duties, or taxes.
Lost, Stolen, or Delayed Packages
Once your package leaves our shop, itβs in the hands of the postal gods (aka USPS, UPS, or FedEx). If your order is marked as delivered but you canβt find it:
βοΈ Check with neighbors or around your property
βοΈ Wait a dayβsometimes carriers scan early
βοΈ Contact your local post office for more info
We areΒ not responsibleΒ for lost, stolen, or delayed packages, but weβll do our best to help you track it down!
Address Issues
Double-check your shipping address at checkout! If you enter the wrong address and the package is returned, youβll be responsible for reshipping fees.
Order Tracking
Youβll get a tracking number as soon as your order ships. Keep an eye on it like a hawk, and if anything seems off, give it a few days before panicking.
Need Help?
Shoot us an email atΒ thesterlinggypsyky@gmail.comΒ We got your back!
